COUNCIL REFUND POLICY  

In all activities and events programs offered by the Greater Cleveland Council, BSA, a great deal of planning and purchasing takes place well in advance of the event.  These plans include, but are not limited to, staff, food, program materials, patches, awards, and rental and/or purchase of equipment.  When an individual or group makes a reservation for a program opportunity, these items are included in the ordering and staffing of the event.

Programs or facility reservations canceled by the Council and/or District will be refunded in full without penalty or need for application.  Postponed operations due to weather or other unforeseen circumstances will be refunded in full should the participant be unable to attend the make-up date.  National events such as Philmont and Jamboree are excluded from the policy.  All other refunds will be granted based on the following policy:  

Individuals or groups that cancel a program or facility reservation 30 days prior to the date of the event, will receive a refund of fees paid, less a 15% administrative charge and any expenses already incurred for the participant or group.  Cub Scout Camps, Beaumont Scout Reservation Summer Camp and Tinnerman Canoe Base will follow the policies as stated on their individual reservation sheets.  No refunds will be given after the 30-day cancellation deadline except for extenuating circumstances.   Transferring fees from one person to another within the same unit for the same program is permissible.  The Council should be notified in writing of all transfers.  

All cancellations are to be made to the Greater Cleveland Council Service Center using a Council Refund Request Form.  Forms are available at the Council Service Center, or they can be e-mailed or faxed to you upon request.  All forms should be mailed to the following address:  

Greater Cleveland Council
Attention:  Chris Friswold
2241 Woodland Avenue
Cleveland, Ohio 44115-3295

  Please contact Chris Friswold, Camping Secretary, at 216-458-8904 if you have any further questions regarding this policy.